General
How can I reserve a car or van?
You can easily reserve a vehicle via our website or by calling us at +31 78 619 1724.
What are your opening hours?
Our current opening hours can be found on our contact page. Outside of business hours, you can reach us via our voicemail.
What is the minimum age to rent a car?
You must be at least 21 years old and have held a valid driver’s license for at least 1 year.
Can I rent a vehicle last minute?
Yes, you can! Please call us to check immediate availability.
Is it possible to rent accessories, such as a navigation system or child seat?
Yes, we offer additional accessories. Please specify your needs when making a reservation.
Payment and Deposit
How do I pay for my rental car?
Payment can be made online in advance or at the time of pickup by debit or credit card.
How much is the deposit, and how do I pay it?
The deposit amount varies by vehicle. It can be paid by debit or credit card and will be refunded after the vehicle is returned without damage.
Will I get my deposit back immediately?
Refunds of deposits are processed within 2 to 3 business days.
Can I cancel my reservation free of charge?
free
Insurance and Damage
Is insurance included in the rental price?
Yes, our vehicles are insured by default. You can purchase additional insurance for extra coverage.
What should I do in case of damage or breakdown?
Contact us immediately at +31 78 619 1724. Outside business hours, you can reach us through the mobile numbers in our voicemail.
Can I use the rental car abroad?
Yes, but you must inform us in advance. Otherwise, the use will not be covered by the ANWB international assistance.
Do all vehicles come with roadside assistance?
Yes, all our vehicles are covered by a roadside assistance agreement with Eurocross.
What happens if I receive a fine during the rental period?
Any fines will be charged to the renter, including administration fees.